Desert Wind
     
RV Rentals - Visalia, CA
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     Frequently Asked Questions - General Info
Tow Vehicle Requirements - AAS 281FB: 
1. Your tow vehicle will need to be either a 3/4T or 1T rated vehicle (a 1/2 Ton
    rated vehicle is not sufficient). The weight placed on the rear bumper/hitch of
    the tow vehicle is over 1300 lbs.
2. You will also require an electric brake controller to be installed in tow vehicle as
    this is required in order to operate the electric brakes on the trailer. We use and
    recommend the Tekshona Prodigy brake controllers as the best overall units for
    this purpose.
3. You will also require a Class-III rated hitch installed on your tow vehicle with a
    2" receiver.
4. You will also require a 7-pin electric trailer connector installed which provides a
    12Volt charging circuit for toy hauler batteries.

RV Insurance: 
1. Insurance on the RV is mandatory and is provided by the renter prior to pickup.
    Renter has the choice of providing an insurance binder/endorsement from their
    own current auto insurance carrier (may cost nothing at all), or the renter can
    obtain the insurance through our carrier: MBA Insurance for a cost of $5/day
    of use.

Optional Pre-Trip Supplies and Post-Trip Services Available:: 
1. We offer convenience supply kits for those renters who are unable to or prefer
    not to bring certain supplies themselves. Renters are required to return the RV
    vehicle to us in the same condition as when they leave with the unit - including
    interior and exterior cleaniness, fuel/propane refilled, and tanks dumped. For
    those renters who are short of time, or unable to, or who prefer not to, have to
    take the time to perform these tasks, we do also offer post-Trip services.
    
Additional charges/fees for these post-trip services are detailed on the Rental
     Rates
webpage on this website.   

Payments: 
1. We accept the following types of payments: VISA, MasterCard,  PayPal, cash,
    and cashier's checks. We do not accept AMEX, Optima, Discover cards or
    personal or company checks.
2. The renter signing the Rental Agreement is required to be 25 years or older, hold
    one of the acceptable credit cards identified above in his/her name, and hold a
    valid driver's license.

Check-in / Check-out Times: 
1. Check-out (pick-up unit) time is between 1-5 pm M-F. Check-in (return unit)
    time is between 8-11 am M-F. Renter should allow a minimum of 1 hr for
    hookup, RV orientation, and completing the Rental Agreement before departing.
    No pickups or returns on SAT/SUN, and Mon/FRI that fall on a holiday without
    prior arrangements.  
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